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Market Report

C-Suite guide to change management: building a culture of continuous patient monitoring

Complex patient care, ongoing workforce shortages, and tight operating margins are increasingly stressing hospital and clinical leaders. Continuous patient monitoring may help address those challenges, but these digital tools have not been widely deployed yet because implementations can be challenging and require robust change management strategies.

Pediatric patient with Portrait Mobile and mom ambulating

As a result, clinical teams are faced with the uphill climb of serving more patients despite having fewer resources. That burden is currently making it even more difficult to monitor patients accurately, understand when to escalate patients into higher-acuity units or de-escalate them appropriately, and identify patients who are ready for discharge. In areas where spot checks are the common practice, hospitals and health systems can address those issues by deploying continuous patient monitoring technologies that empower clinical teams with the tools and objective data to make appropriate decisions more quickly. As is the case with any new technology implementation, the transition from spot checks to continuous monitoring will require leaders to lean into effective change management strategies. Research shows that many hospitals and health systems do not prioritize change management effectively despite the well-understood consequences of not doing so on staff and technology implementations alike.1

Methodology GE HealthCare commissioned Sage Growth Partners to conduct three independent double blinded surveys including more than 300 health system and hospital leaders spanning clinical, IT, and service lines. This report draws from that compilation of surveys, secondary research sources, and a GE HealthCare podcast series about change management.

1. The State of Flexible Healthcare Delivery, GE HealthCare  

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